在当当上买错了东西或者收到东西后不满意可以退货吗?当当已发货怎么退货
退货方法分享:
1、收到后看到东西不满意想退货的话,先联系客服,跟他说一声并问清楚寄回的地址。
![快啦网](https://img3.53shop.com/UploadFile/newspic/2018/07/27/20180727141915734.jpg)
2、寄回后,记录好包裹的单号。告诉在线客服。当当和某宝不一样,需要确认收货后才会出现退货或者退款的选项。所以我们不得不先确认收货。
![快啦网](https://img3.53shop.com/UploadFile/newspic/2018/07/27/20180727141915580.jpg)
3、确认收货后,点击“退款/售后”。
![快啦网](https://img3.53shop.com/UploadFile/newspic/2018/07/27/20180727141915621.jpg)
4、选择我要退货或者我要换货。(注意在确认收货后7天以内才行)
![快啦网](https://img3.53shop.com/UploadFile/newspic/2018/07/27/20180727141915360.jpg)
5、写好退货原因后,点击“申请退货退款”。
![快啦网](https://img3.53shop.com/UploadFile/newspic/2018/07/27/20180727141915371.jpg)
6、等商家那边审核同意并收到书之后就会处理退款了。
![快啦网](https://img3.53shop.com/UploadFile/newspic/2018/07/27/20180727141916797.jpg)
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